The hospitality industry is no stranger to change—but in recent years, the challenge of maintaining service quality amid staff shortages has become a front-and-center issue for hotels, resorts, restaurants, and event venues. With rising labor costs, high turnover, and increasing guest expectations, lean hospitality teams are expected to do more.
Introduction In today’s digital-first hospitality world, running a hotel efficiently isn’t just about warm welcomes and comfortable rooms—it’s about having the right technology driving every interaction. From streamlining bookings to enhancing housekeeping coordination and enabling seamless guest communication, IT plays a critical role in ensuring hotels operate like well-oiled machines..
